Careers

HR Generalist/Office Manager
Position Location: St Albans, Herts, UK
Reports to: UK Finance Director (with dotted line to HR in USA)
Supervisory Responsibility: One Administration Coordinator

About Agentrics

Agentrics (www.agentrics.com) is an IT solutions company which has its head office in the USA and regional offices in the UK and Japan. It serves the retail and consumer goods industry by assisting retailers, manufacturers and their trading partners in optimising shared business processes to more effectively serve the consumer. Our customers rely on Agentrics' product offerings, unique practical forums and expertise to drive real business results. In the last five years, Agentrics has generated more than $2 billion in cost savings for our customers by partnering with them on the development and effective use of our technology and services.

Agentrics serves over 250 customers, including half of the world's top 25 retailers, in sourcing, supply chain collaboration, global data synchronization and product lifecycle management. Albertsons, Auchan, Best Buy, Campbell's Soup Co, Carrefour, Diageo, Kingfisher, Marks & Spencer, Panasonic, Radio Shack, Safeway, Sainsbury's, Sears Holdings Corp, Tesco, and Walgreen's all use Agentrics products and services.

Position Summary

A growing business and the need to enlarge our team means that we need to recruit an HR Generalist to be based at our Agentrics (UK) office in St Albans, Herts. This is a new position, and we are looking for someone who will provide a comprehensive and professional HR service to the company, and in particular ensure that recruitment is managed efficiently and effectively to meet the current and future needs of our growing business in the UK and Europe (currently 50 staff & contractors). In addition, the successful candidate will manage all day-to-day administration matters for the St Albans office of Agentrics (UK), including supervision of the receptionist and management of office facilities and services.

Responsibilities:

The HR Generalist will be responsible for all permanent and contractor staff in UK and Europe. Specific duties will include the following:

  • Recruitment Develop and implement a recruitment plan to find and attract candidates in the UK and Europe with excellent technical and interpersonal skills who will make a significant contribution to achieving the objectives of the company. Manage advertising, liaising with media and (where necessary) appropriate agencies, establishing competitive terms and ensuring that services provided are to a high standard and comply with best practice. Carry out first round interviews and make recruitment recommendations to hiring managers.
  • HR Policy and Processes Establish a fair and equitable HR policy for Agentrics which meets both current and anticipated employment legislation in the UK and Europe, and supports the objectives of the company. Develop and implement associated processes to ensure compliance with the policy and achievement of business objectives.
  • Training and Development Define training and development needs for all Agentrics UK and European staff, and develop an overall training plan for these staff. Identify, source and manage external training providers in line with the approved plan and budget.
  • Systems and Personnel Administration Develop and maintain an appropriate personnel system for the company and ensure that personnel records are accurate and up-to-date. Handle all employment-related documentation, including the preparation of offer letters and terms and conditions of employment. Ensure that all administration related to recruitment, selection and HR matters generally is handled in an efficient and timely manner.
  • Performance Management Refresh and manage the performance appraisal system, providing appropriate support to management in motivating employees and encouraging high performance.
  • Internal Communications Review and revise existing HR procedure manuals and employee handbooks so that employees are fully informed and understand the expectations of the company and its employees.

 

Skills and Expertise:

The following are essential:

  • At least 5 years HR experience, with a track record of delivery and a high level of self-motivation
  • Experience of recruitment, including interviewing and selection, preferably in an IT and/or sales environment
  • The ability to handle sensitive situations and counsel management on complex HR issues
  • Excellent organisational skills coupled with a ‘hands on’ approach and the drive to deliver
  • Competent IT skills, in particular in word processing, spreadsheet and personnel information systems
  • Ability to handle confidential information
  • Strong communication and influencing skills
  • Good team player

The following are desirable:

  • Bachelor’s degree
  • CIPD qualified, or currently working towards qualification
  • Previous supervisory responsibility

 

How to Apply:

Please send a covering letter, with salary expectations, and your cv/resume to Peter Kaser our Finance Director via pkaser@agentrics.com