Careers

Collaboration Solutions Consultant
Position Location: Alexandria, VA or Chicago, IL

Position Description:

The Collaboration Solutions Consultant is responsible for the delivery of service offerings associated with Agentrics’ GenShare Collaboration Solutions. This individual is the primary contact for Agentrics members and trading partners regarding the implementation execution, ongoing operation, and enhancement of the GenShare solutions.

Responsibilities Summary:

Implementation Support

  • Demonstrated ability to execute components of the Implementation Methodology including assessment, pilot, and rollout phases of the process, documenting/assisting in process design, and articulating the purpose of all phases of the implementation.
    • Support customers during the on-boarding process by providing initial product orientation.
    • Define detailed process flows for the CPFR business capability, illustrating how system is to be utilized and outlining the sequence of events.
    • Develop checklists and measurement techniques to provide common guidance for customers needs to manage implementation processes and measure results.
    • Data Modeling –Build, test, and validate customers’ data models.
    • Provide technical assistance and expertise in identifying, evaluating and developing systems and procedures, which are effective and meet the end users’ requirements
    • Provide status to customers during implementation identifying risks and recommending alternative solutions
    • Advise existing customers on industry best practices to maximize customers value from CPFR software & processes
  • Package and distribute communication materials to customers for implementation preparation.
  • Assist in the development and incremental improvement of the CPFR knowledge bank, best practices, industry trends, market reports, implementation tools and templates.
  • Facilitate between software user technical teams, support organizations, and users

 

Commercialization Support

  • Assess customers current capabilities, computing environments, systems’ readiness and technical abilities to determine appropriate work plans and schedules to implement CPFR into customer’s organizations
  • Designing, developing, and globally deploying consistent demonstrations of the CPFR Solution.
  • Explore new tactics and technologies to continually innovate presentation techniques.

 

Requirements Management

  • Provide development team support to ensure Agentrics recommendations for product enhancements are incorporated into the solution
  • Support new product releases by working tightly with Agentrics product development and members to quickly gain and disseminate expertise of new features and applications.

 

Other Responsibilities:

  • Conduct business with the highest level of integrity and maintain absolute confidentiality in dealing with Agentrics and customer data

 

Solutions Consultants’ performance will be measured on:

  • Excellent customer satisfaction ratings from members and trading partners
  • Contributions to driving member adoption and execution against Agentrics plan- including number of companies using CP & trading partners.
  • Completion of deliverables, team and individual objectives on a timely basis.
  • Execution through product team to coordinate and deliver product and service offering(s) on time, and in accordance with requirements
  • Ability to work effectively in a team environment
  • Effective communication internally and externally.

 

Skills and Expertise:

People

  • Desire to work in a global business environment
  • Desire to be a key member of a high-speed, aggressive, high profile team.
  • Excellent organizational, teamwork, interpersonal skills and strong leadership skills.
  • Has demonstrated high levels of initiative, and willing to work in an unstructured environment
  • Outstanding interpersonal and organizational skills. Demonstrated ability to work under tight deadlines, and to effectively manage multiple priorities.
  • Strong written skills and verbal communication skills.
  • Strong facilitation skills.

 

Process

  • Understands users business objectives and how their work can help the business realize its objectives
  • Understanding of the retail business processes regarding merchandise forecasting, ordering and supply chain management
  • Ability to intuitively grasp specific needs and interpret a process that facilitates those needs
  • Ability to communicate technical concepts, analyze and problem solve
  • Strong problem-solving skills to address complex problems within the technical area and develop creative and practical recommendations
  • Strong decision-making skills

 

Technology

  • Ability to quickly master and apply new applications, technologies and concepts.
  • Excellent PC skills including the Microsoft Office product suite.
  • Knowledge of Manugistics Collaborate and/or similar products preferable.
  • Knowledge of BI tools such as MicroStrategy, a plus

 

Education and Experience:

  • BS/BA in business or a related field from four-year college or university or equivalent combination of education and experience
  • Experience working in an application software user/development/support/implementation role.
  • 1-3 years experience with Supply Chain Management processes including forecasting, replenishment planning or merchandise planning either as a practitioner or consultant -Retail /Manufacturing experience preferred

Travel Requirements:

  • Approximately 5-15% of time traveling to member, trading partner, prospective member or vendor locations (mostly domestic)

Please send your resume and salary requirements to mstadt@agentrics.com in the body of your email – NO ATTACHMENTS PLEASE.