Agentrics RI

The consumer goods industry has maintained a vigilant focus on solving the problem of “stock outs” for the last 15 years. And despite millions spent on technology to help try to resolve this, the industry maintains an average 8% out-of-stock rate, losing as much as 4% of gross revenue in the process.  

Understanding customer demand is critical to ensure organizations are providing the products that the market desires. A key component to a responsive supply chain is the clarity of information on what is happening at the Point of Sale. By understanding consumer purchasing patterns organizations are better able to understand the true performance of their products.

Agentrics RI provides a robust, web based platform for near real-time Point of Sale (POS) data sharing and analytics. Agentrics RI allows organizations to have a single source of visibility into daily sales and inventory, by item and by store, for both their retail and distribution customers.

Clear insights into product allocations and other vital supply chain activities drive improvement in operations where they matter most, at the store. Agentrics RI also provides analytical tools for standard and custom reports so critical resources can spend time addressing what’s most important, not formatting data.

Agentrics RI gives suppliers daily access to critical POS and inventory data via standard reports, ad-hoc analytics, performance dashboards and remote messaging capabilities. This puts critical information in the hands of the right people in the right format. From the CEO to the inventory analyst.

Source: AMR Research, 2007

Agentrics RI easily integrates the POS systems and back end data warehouses. This information is made available over a secure internet infrastructure and a robust security model with managed access ensures that only the right people see this business critical data.

Enhancing Collaborative Processes

Agentrics RI provides a key enabler to increase collaboration between retailers and supplier trading partners. By providing near real-time visibility into product performance at retail, supplier teams can lead the process of driving results with their products and improve the quality of supplier feedback and input into product direction. The key to optimizing the collaborative relationship is enhancing the strengths from each trading partner.

Retailers have deep expertise working with their customers, understanding the selling segments in which they operate, the dynamics within a particular category or assortment, and the details of their store operations. The suppliers contribute expertise in consumer behavior across the industry and the dynamics of individual products, and have deep experience in their specialty categories.

Agentrics RI helps align the processes of retailer and supplier and supplier teams toward achieving a common goal.